Terms of Service

This website is operated by Bluewood Industries LLC d/b/a Lucia Maren ("we," "us," "our"). Throughout the site, the terms "we," "us," and "our" refer to Lucia Maren. Lucia Maren offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, subscribing to our services, or opting into SMS communications, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Section 1 - Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand your content may be transferred unencrypted and involve transmissions over various networks.

Section 3 - Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. This site may contain certain historical information.

Section 4 - Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time.

Section 5 - Products or Services (if applicable)
Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange per our Return Policy. We reserve the right to limit quantities and discontinue products.

Section 6 – Products, Orders & Purchases

By placing an order with Lucia Maren, you agree to purchase the product(s) at the price listed at the time of checkout. All sales are one-time purchases and do not include any recurring charges or automatic shipments unless explicitly stated otherwise.

Each product purchased is subject to the total amount shown at checkout, which includes the product price, applicable taxes, and any shipping or handling fees. You acknowledge that these fees are charged once per order and cover the costs of fulfillment, packaging, processing, and delivery to your specified address.

All product prices are subject to change without notice. However, once an order is placed and payment is confirmed, the price you paid will remain as agreed, even if the product price changes afterward.

We reserve the right to limit the quantity of products available for purchase per customer or per order. In cases where inventory is limited or a product is discontinued, we may cancel or modify your order. If this occurs after payment has been processed, you will be notified and issued a full refund to your original payment method.

By completing your purchase, you authorize Lucia Maren to charge your provided payment method for the full order total, including all applicable fees and taxes. Payment is processed at the time of checkout, and you will receive an order confirmation via email once your transaction is complete.

In the event a charge is declined or a payment fails, we reserve the right to cancel your order or contact you to resolve the payment issue. You remain responsible for ensuring that your payment information is accurate and up to date.

All sales are final unless otherwise stated in our Return Policy. Refunds, exchanges, and returns are subject to the terms outlined in that policy, which can be found on our website.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Any questions regarding your order, billing, or product purchases should be directed to our support team at hello@luciamaren.com.

Section 7 - SMS Marketing & Communications
By consenting to Lucia Maren's SMS marketing at checkout or by subscribing via our subscription tools, you agree to receive recurring text notifications (including order updates, abandoned checkout reminders), follow-up calls, text marketing offers, transactional texts (including requests for reviews), and other messages from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out.
We do not charge for this service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, you may text HELP to the number you received messages from. You can also contact us at https://luciamaren.com/pages/contact or by emailing us at hello@luciamaren.com.
We reserve the right to modify any telephone number or short code we use to operate the service at any time. You will be notified in such events. You agree that any messages you send to a telephone number or short code that has changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
Additional Disclaimers:
We strive to respect SMS quiet hours but are not liable for any inconvenience, emotional distress, or damages caused by messages sent outside preferred hours.
Carriers are not responsible for delayed, failed, or undelivered messages.
By opting in, you acknowledge and agree that messages may be sent using autodialer technology, prerecorded messages, or artificial voices as permitted by applicable law.
To the extent permitted by law, we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

In addition, you agree to our Messaging Terms ( https://terms.pscr.pt/legal/shop/ysh4rd-tt/terms_of_service ) and Messaging Privacy Policy ( https://terms.pscr.pt/legal/shop/ysh4rd-tt/privacy_policy ).

Section 8 - Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 9 - Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 10 - Products or Services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 11 - Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 12 - Third-Party Links
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 13 - User Comments, Feedback and Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 14 - Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.

Section 15 - Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 16 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind.
In no case shall Lucia Maren, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.

Section 17 - Indemnification
You agree to indemnify, defend and hold harmless Lucia Maren and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

Section 18 - Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

Section 19 - Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us.

Section 20 - Entire Agreement
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us.

Section 21 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New York.

Section 22 - Contact Information
Questions about the Terms of Service should be sent to us at hello@luciamaren.com.